Proven expertise across industries and technologies
How we solved real problems and delivered measurable results
Too much time was lost creating task lists and chasing updates; the owner couldn’t see real‑time status across many projects.
A single Power Platform app with templates by project type, bulk multi‑supervisor assignment, clean statuses (In‑Progress / On‑Hold with reasons / Completed), instant email/push alerts, and a portfolio dashboard showing totals and completion %.
60–70% faster project setup, 35–45% fewer manual hand‑offs, earlier blocker detection, real‑time portfolio visibility.
Paper registry at reception made guest tracking slow and unreliable; staff couldn’t quickly find records or notify hosts in real time.
Kiosk‑friendly Power Platform app that logs guests digitally, triggers instant host notifications, supports pre‑scheduled appointments, captures allow/deny/reschedule decisions with reasons, and provides a real‑time dashboard for counts, purposes, and responsiveness.
80–90% faster check‑ins, host approvals within 1–5 minutes, 40–60% lower lobby wait, searchable visitor records and audit trail.
A global, multi‑branch enterprise needed 24/7 IT support and specialist skills so users could work smoothly; their core team didn’t have enough knowledgeable resources or time‑zone coverage.
Follow‑the‑sun staff augmentation with specialist engineers (endpoint, identity, security, networking, PKI, RPA, analytics, collaboration) integrated into the client’s ITSM, SLAs, runbooks, and clean time‑zone handoffs for continuous coverage.
70% faster ticket resolution, 24/7 support capability, 50–60% cost savings, increased customer satisfaction (higher CSAT/NPS).
All users were licensed with “full” suites (Microsoft/Google) even though many needed only small mailboxes—driving unnecessary cost for features and storage they didn’t use.
Hybrid email strategy—move light users to IceWarp with per‑user quotas & capacity alerts, keep power users on Microsoft/Google; governed, secure, and no lock‑in.
30–50% license cost savings by right‑sizing mailboxes (5/10/30 GB), with the same reliability/security and budget freed for higher‑value work.
Unmanaged room schedules led to double bookings, last‑minute clashes, and embarrassing moments when teams arrived to find rooms already occupied.
Centralized web/mobile booking with real‑time status, door tablets, automatic conflict checks, smart notifications, and analytics for Facilities (usage, no‑shows, peak demand).
90–100% fewer double‑bookings, 30–40% higher room utilization, 20–30% less lobby wait via check‑in & auto‑release, plus a polished VIP welcome.
Multiple contact channels (email, calls, chat) made IT support untrackable, hurting KPIs and preventing accurate management reporting.
Unified ticketing across web/email with structured handovers, manager/self‑assignment, automated KPIs & SLAs, and exportable dashboards for true visibility.
60–70% faster first response, 40–50% faster resolution (MTTR), 100% ticketed intake, fewer leave‑related stalls, and audit‑ready reporting.
Clients submit financial statements in many different formats, forcing auditors to retype into Excel and bulk‑upload manually—slow, error‑prone, and hard to scale.
AI OCR + structured field extraction with confidence scoring, rule checks, batch processing, and API/CSV posting that attaches the source file and full audit trail..docx)
80–90% faster data preparation, 60–80% fewer typing errors, 5–10× higher throughput, and audit‑ready traceability for every record..docx)
Critical documents across HR, Accounts, Finance, and Delivery (including VAT/Tax certificates, SLAs, land records) were hard to find and track, causing delayed decisions and missed renewals.
Centralized DMS with mandatory metadata & tags, tree‑view + smart filters, role‑based access, renewal reminders with tasks, and complete version history/audit trail.
70–85% faster document retrieval, 95–100% on‑time renewals (VAT/Tax/SLAs/land records), and faster executive decisions with version‑controlled files.
Rapid growth created asset chaos (who owns which device, warranty status) and manual 24/7 rostering, making attendance and payroll slow and error‑prone; procurement wasn’t linked to real operational demand.
One Power Platform app linking inventory & warranties, rostering/attendance → payroll, and procurement, with role‑based access, audit logs, and real‑time dashboards for managers.
24/7 coverage with conflict‑free rosters, 40–50% fewer scheduling errors, 50–60% faster payroll cycle, full asset visibility & warranty compliance, and demand‑driven procurement that cuts delays.
Modernized legacy systems for a major bank, improving efficiency by 60%
Modernized legacy systems for a major bank, improving efficiency by 60%
Modernized legacy systems for a major bank, improving efficiency by 60%
Implemented chatbot solution reducing support tickets by 45%
Implemented chatbot solution reducing support tickets by 45%
Automated production workflows saving 1000+ hours monthly
Our team’s technical capabilities
AWS, Azure, GCP
React, Laravel, Python, Next.js
SQL, MongoDB, Cosmos
Zero Trust, IAM, DLP
Power Platform, AI Chatbot
Microsoft, IceWarp
Recognized by industry leaders
